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CHARGEBACK POLICY
BY SUBMITTING YOUR ORDER YOU AGREE TO
THE FOLLOWING DISPUTE/CHARGEBACK POLICY:
(Most people are honest and so this may not apply to you)
Please note that trying to deny a valid charge through your bank or credit card company is fraudulent and illegal.
Our standard DISPUTE POLICY is as follows:
IF YOU TRY TO DISPUTE or DENY a valid charge, your credit card or checking account along with your name and address will immediately be added to a negative database. The negative database is shared by thousands of merchants on the internet, both large and small, and you will not be able to purchase goods or services from said merchants in the future.
IF YOU TRY TO DISPUTE or DENY a valid charge, you will be sent an invoice for the disputed amount by a regular postal mail to an actual billing address registered in credit card network. Copies will also be sent to your bank and credit card company. The invoice will include the following information:
- The name of the site you paid to access
- Your IP address when you signed up
- The day and time of your signup
- Original charge amount plus a $150 fee for dispute processing .
If you do not pay the invoice within 30 days, a second invoice will be sent. The second invoice will include the following information:
- Access logs detailing when you accessed the site in question and what ISP you used to do so.
- Examples of any files and/or pictures and/or video captures of any information you downloaded from the site after gaining your username and password.
If the second invoice is not paid within 30 days, your file will be forwarded to one of the 17 collection agencies that we work with on all five continents.
To avoid any of the above, we encourage you to contact us first for any problems with your membership purchase. We have an excellent track record in resolving any problems to see that you are fully satisfied with your purchase.
We are always here to assist you with any complaints or problems you have with the website you joined.
Please contact our document.write mail support if you need help or still have any questions.
REFUND POLICY
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- We will refund your money 100% if you are not satisfied!
- NOTE: This site has a no-charge back policy! We will refund your money if you are not satisfied but N0-CHARGE BACKS via merchant!
- A charge back cost us over $95, so if you sign up and request a charge back we loose a lot!
- For a refund you must email us and give us a reason (if you want) and method to pay you (e.g. GottaPay, Moneybookers, e-Gold, paypal,..)
- We guarantee your re-fund no matter what.
- Regardless of the reason, if given, we will still refund your money allow 61 days and we will send you the refund.
- The reason for 60 days is to avoid fraud, since a credit card has 60 days to request a charge-back.
- If the credit card is stolen we will lose three folds:
1) We loose our money when the real card holder requests the charge-back.
2) We send money to the person who is using a stolen credit card.
3) We loose the band-width and allow the criminal to see the videos.
- Also be considerate once you have downloaded you have consumed bandwidth which costs and adds up to dollars. Don't request a refund 10GBs latter.
- For questions regarding this web site contact Management
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